This page outlines the Privacy Policy and Terms & Conditions governing the use of the Portus Packaging website and the purchase of our labeling products. By accessing this website or placing an order, you agree to the terms described below.
1. Privacy Policy
1.1 Information We Collect
When you use our website or place an order, we may collect the following information:
- Name, email address, phone number
- Billing and shipping address
- Order and transaction details
- Basic technical data such as IP address, browser type, and device information
This information is collected only to process orders, provide customer support, and improve website functionality.
1.2 Use of Information
We use collected information to:
- Process and deliver orders
- Communicate order updates and support queries
- Improve website performance and user experience
- Comply with legal and regulatory requirements
We do not sell, rent, or share personal information with third parties for marketing purposes.
1.3 Payment Security
All payments are processed through secure third-party payment gateways. We do not store or have access to customers’ card or banking details.
1.4 Cookies & Website Tracking
Our website uses cookies to:
- Maintain session functionality
- Analyze traffic and usage patterns
- Improve website performance
You may disable cookies through your browser settings; however, some features may not function correctly.
1.5 Data Protection
We implement reasonable technical and organizational safeguards to protect personal data against unauthorized access, misuse, or loss.
2. Terms & Conditions
2.1 Website Usage
This website is intended for users seeking labeling and packaging solutions. You agree to use the website lawfully and not engage in activities that may harm the website, its content, or its operation.
2.2 Product Information
We strive to ensure all product descriptions, specifications, pricing, and images are accurate. Minor variations in packaging, appearance, or labeling may occur due to manufacturing or display differences.
2.3 Orders & Pricing
- All prices listed are subject to change without prior notice
- Orders are confirmed only after successful payment
- We reserve the right to cancel or refuse any order due to pricing errors, stock unavailability, or operational issues
2.4 Shipping & Delivery
Delivery timelines are estimates and may vary based on location, courier services, or external factors beyond our control.
2.5 Product Usage & Storage Disclaimer
Label products must be stored and used as per recommended guidelines. We are not responsible for issues arising from improper storage, handling, or printer incompatibility.
2.6 Returns & Refunds Reference
Returns and refunds are governed by our Return & Refund Policy. Please review that policy carefully before placing an order.
2.7 Intellectual Property
All content on this website, including text, images, logos, and design elements, is the property of Portus Packaging and may not be copied, reproduced, or distributed without prior written permission.
2.8 Limitation of Liability
Portus Packaging shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or our products.
2.9 Governing Law
These Privacy Policy and Terms & Conditions are governed by and interpreted in accordance with the laws of India.
2.10 Updates to This Policy
We reserve the right to update or modify this page at any time. Continued use of the website constitutes acceptance of the revised terms.
3. Contact Information
For any questions regarding privacy, terms, or orders, please contact us through the details provided on our website.